Game and account support
For an account, character, uncredited payment or reporting issue, use the support form. It is the fastest route: your request is attached to your account and followed up by the administration team.
For anything else, including questions about personal data, billing or the publisher's identity: contact@o-ro.org.
The usual response time is a few days. Payment-related requests are handled as a priority.
Community
Day-to-day discussion, announcements and player help happen on the server Discord. Discord is not an official support channel: anything sensitive or payment-related should go through support or email, so that a record exists.
Documents
The legal notice, terms of sale and privacy policy answer most questions about the publisher, purchases and data.